This fee is for setting up your account and providing support during the template and submitting a batch processes. It also includes a card template design with branding if needed. This is a one-time charge.
We charge at the end of each month based on field usage.
NextSteps charges your card on file.
Yes. You will receive an email every time your card is charged. You can also see your billing details within your portal under Billing.
Contact [email protected]
Not at this time, since we are billing your usage after it happens we need to have a card on file.
First, disconnect your ChMs within your NextSteps portal and then send an email to [email protected]
Yes you can change your card on file and your billing address within your portal.
You can scan up to allotted # of cards with unlimited fields just so you can get to know us.
As long as you do not scan over your allotted trial cards there is no charge.
You will not be charged unless you put your credit card information inside your portal which tells us you are ready to move off trial and on to live.
You can wait to use your allotted cards for the trial period or you can just add your credit card in your portal.
We usually process this within 24 hours
Just let us know and then within 24 hours you will receive an email with your information.
No problem, NextSteps knows how many fields you have processed during that month and you will be billed according to that.
No. If a new address is put on a card we put that into your F1 ChMs and move the old address to previous.
We try our best not to create duplicates by looking at multiple items from the card and within your ChMs to match the person with the right record or household.
Yes. Inside your dashboard you can add users.
Our Vimeo channel is full of great resources: vimeo.com/focusministry
We are connected directly using the F1/CCB API
We are 99.8% accurate on reading cards.
No. As long as you have the capability to scan your cards through a feeder you can use your current equipment.
Yes, but we suggest sending us your card so we can look it over to ensure it will get everything you need and keeping up with 99.8%.